1. INTRODUCTION

2. TYPES OF INFORMATION WE COLLECT

We may receive, store, use and share different types of personal information and other information from and about your interaction with us:

- Usage information: your use, activity, and interaction with our website, including pages viewed and search queries.

- Technical information: the device or browser used to access our website and other technical information, collected through cookies and similar technologies. See the Cookie Notice section.

- Customer Service information: where you choose to interact with our customer services teams, including chat conversation transcripts and contact information.

- Feedback and Survey information: where you choose to participate in any surveys or have provided other feedback through our website.

- Marketing information: where you to opt-in to direct marketing communications, or participate in promotions, prize draws and competitions.

- Advertising information: Information about your preferences to receive tailored advertising on our website, and/or in combination with the Technical information (see above), used by us and third parties to select, display and measure the use of tailored and non-tailored advertising. See the Cookie Notice section.

- Aggregated information: We also collect, store, use and share aggregated information such as statistical or demographic information. This could be derived from your personal information but is not itself considered personal information. However, if we combine or associate aggregated information with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be collected, stored, used and shared in accordance with this Privacy Notice and applicable data protection law requirements.

3. HOW WE COLLECT YOUR INFORMATION

We may receive, store, use and share different types of personal information and other information from and about your interaction with us:

- Information you give us: We receive, store, use and share your personal information and information you provide to us when registering interest in our servicers or otherwise engage with our customer service teams.

- Information we collect automatically: We automatically receive, store, use and share personal information and information about you, your device, and your use of, and interactions with, on our platforms. We do this through a variety of technical methods, including the collection of personal information and information via cookies and similar technologies. For more information, please read section the Cookie Notice section.

- Information we receive from other sources: We receive, store, use and share personal information about you from other sources and from third parties to the extent permitted by applicable law. We combine and connect the personal information we collect from and about you with personal information we receive from these other sources. Where personal information is transferred to us from third parties we take steps to verify that these third parties are legally permitted to disclose your personal information to us.

4. PURPOSES AND USE OF YOUR INFORMATION

- Consent: where you have given permission for us to process your personal information for one or more specific purposes. For example, if we were to provide you with marketing emails based on your consent to receive such emails.

- Contract: where processing your personal information is necessary for a contract you are about to enter in to or executed with us or have entered in to or executed with us. For example, to provide customer support or to notify you about changes to our Terms & Conditions of Use, this Privacy Notice and/or any other terms and conditions relevant to you.

- Legal Obligation: where processing your personal information is necessary for us meet our legal and regulatory compliance requirements in the countries where we operate. For example, to comply with specific legal retention requirements, regulatory audits, and other record keeping purposes.

- Legitimate Interests: where processing your personal information is necessary for our own or a third parties justified legitimate interests, and where your rights and freedoms do not override those interests. For example, to monitor and improve the information security of our services.

5. HOW WE SHARE YOUR INFORMATION

- With third parties: to providers processing on our behalf to operate functions of our website, or as otherwise to the extent legally permitted.

- With PlaysiaTV entities: within our organisations as required for the purposes of system administration, and to professional advisers of PlaysiaTV entities including lawyers, bankers, auditors, insurers and accountants for the proper conduct of our business.

- In connection with business transfers and transactions affecting the PlaysiaTV Group: in the event of any reorganisation, restructuring, merger or sale, or other transfer of assets.

- For other lawful reasons: where we are under a duty to, or reasonably believe we need to, reasonably comply with any applicable law, regulation, legal obligation or regulatory/law enforcement authority request.

6. INTERNATIONAL DATA TRANSFERS

PlaysiaTV is a global organisation, and your personal information may be transferred, stored and processed between any of the countries in which we, our entities or third parties operate for any of the purposes set out above.

For such international transfers we ensure the appropriate safeguarding of your personal information through only transmitting information via transfer mechanisms approved by the applicable data protection laws. Information in relation to mechanisms governing these transfers can be requested via the Contact Us section.

- In connection with business transfers and transactions affecting the PlaysiaTV Group: in the event of any reorganisation, restructuring, merger or sale, or other transfer of assets.

- For other lawful reasons: where we are under a duty to, or reasonably believe we need to, reasonably comply with any applicable law, regulation, legal obligation or regulatory/law enforcement authority request.

7. YOUR RIGHTS

Depending on applicable data protection laws, you are able to exercise your rights in respect of your personal information we process:

- To request a copy of the personal information we hold about you.

- To request correction or rectification of your personal information where it is inaccurate or incomplete.

- To request the restriction of processing of your personal information.

- To object to your personal information being used for direct marketing or where the processing is based on our legitimate interests except where we can demonstrate compelling grounds for continuing.

- To withdraw consent where we have asked for your consent to process your personal information; this includes withdrawal of consent from direct marketing communications.